Privacy

1. Data controller We take the protection of your personal data seriously. The data controller is: Aljoscha Stolte-Krostitz & Mareen Stolte, Am Bergelchen 36, 59955 Winterberg.
2. Collection and Use of Personal Data When you make a booking or contact us, we process the information you provide, in particular your name, contact details, dates of stay and booking information. We use this data solely to handle your enquiry, manage your booking, communicate with you about your stay and meet our legal obligations. The legal bases for processing include, in particular, Art. 6(1)(b) and (c) GDPR.
3. Smoobu booking system We use the Smoobu service to manage our holiday apartment and process bookings. As part of the booking process, the personal data required for this purpose is processed via Smoobu. For more information, please visit: https://www.smoobu.com/de/datenschutz/
4. Tourist Tax and Guest Registration To comply with applicable registration and tourist tax regulations, we process the necessary guest data and, where required by law, pass it on to the relevant authorities.
5. Data Retention Personal data is stored only for as long as necessary for the purposes stated or as required by statutory retention obligations.
6. Your Rights Under the GDPR, you have the right to access, rectify, erase and restrict the processing of your personal data, and to data portability. Where applicable, you also have the right to object and to withdraw your consent. You also have the right to lodge a complaint with a competent data protection supervisory authority.
7. Website and cookies When you visit our website, technically necessary data may be processed and cookies may be used to ensure the website’s functionality and security. Any services or cookies requiring consent will only be used after you have given your consent.